The leading Danish tech company specializing in responsible gambling, Mindway AI, expanded its team of experts with a new appointment.
The company confirmed it hired Yardena Almagor, an executive with more than 15 years of experience in the gambling industry, for the important role of Customer Success Manager.
The newly appointed exec will play an important role in client relations
Joining Mindway AI, the former evoke executive will be based at the company's office in London, UK.
As Customer Success Manager, Almagor is expected to play an important role in the expansion of Mindway AI's portfolio of customers.
Besides helping the company engage with new clients, she is going to oversee existing client relations.
Mindway AI is recognized for its innovative, science-based tech solutions, which help identify problem gambling and at-risk gambling behaviors.
The company's world-class software and solutions offer a scalable yet effective method to uncover problem gambling.
The Aarhus, Denmark-headquartered company offers state-of-the-art solutions such as Gamalyze and GameScanner.
Those innovative solutions play a major role in protecting players in more than 64 jurisdictions across the globe.
Undoubtedly, with the appointment of the new Customer Success Manager, Mindway AI will be able to grow its partner base, expanding its global reach and protecting even more players than before.
Earlier this year, Mindway AI was recognized for information security considering it obtained ISO 27001 certification.
The coveted certification is a testament that the company's information security management systems adhere to the globally recognizable standard for information security and data protection.
The former evoke executive brings solid experience and a wide range of skills
Almagor spoke about the importance of the new role, recognizing it as a unique opportunity to leverage her extensive experience, Casino Guru News learned from a press release.
"I’ve been familiar with the Mindway team and their product for several years, and I truly believe we offer the best safer gambling solution on the market," she explained.
Finally, Mindway AI's Customer Success Manager said: "After 15 years working on the operator side, I’m excited to bring my knowledge and experience to support our customers in achieving their goals, not only meeting regulatory requirements, but also driving commercial success."
Rasmus Kjaergaard, Mindway AI's CEO, was similarly excited and acknowledged that welcoming Yardena to the company's team positions it well for further growth.
"Yardena’s extensive industry knowledge and dedicated approach to player safety truly aligns with our mission of providing unparalleled player protection," he added.
Finally, Kjaergaard said: "We are confident that her contributions will enhance our clients' experience and satisfaction, driving our continued success."
Prior to joining Mindway AI, Almagor was most recently employed by evoke, the leading betting and gaming company behind brands such as Mr. Green, 888 and William Hill.
During her time at evoke, she held the role of Head of Player Safety.